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ANDREA25442782z5vo
Participant
July 29, 2022
Question

2 INVOICES

  • July 29, 2022
  • 1 reply
  • 254 views

Hello.

I paid 2 times for your product Acrobat Pro DC this month because the payment didn't go. Received 2 invoices. One of them must be cancelled. Under the new Italian legislation, I have 15 days from the date of the invoice to process it. Please reply as soon as possible.

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 29, 2022

Hi Andrea,

 

Thank you for reaching out.

 

Please contact the billing team via the number provided for your region on the following page: https://helpx.adobe.com/contact/phone.html.

They will be able to check your billing information.

We do not have access to the billing information, so there is nothing much that can be done from our end.

 

Thanks,

Meenakshi

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