Skip to main content
Participant
February 13, 2020
Question

2-step verification code

  • February 13, 2020
  • 1 reply
  • 347 views

Can anyone help, please.

 

I am not getting the 2-Step Verification Code after passing of one day. Also, I tried to Resend Code, but to no avail.

 

Thank You!

This topic has been closed for replies.

1 reply

February 21, 2020

It's really broken, but since you're logged in (you need to be logged in to post here) I'd suggest to go in to your account and disable 2-factor authentication. It clearly doesn't work as robustly as it should when sending one time passwords to mobile phones.

I had a lengthy online chat session with support after which the only result is an 'escalation' to get 2FA taken off your account, assuming all your details are correct. It took 3 days for this to be actioned.