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64bit version of AcroPDF.dll and AcroPDFImpl.dll missing from Acrobat DC; IE with EPM not working

New Here ,
May 28, 2015 May 28, 2015

I'm still surprised that Acrobat DC still doesn't function correctly when Internet Explorer's Enhanced Protected Mode is enabled. The reason why it isn't working is because the installer doesn't provide AcroPDF64.dll and AcroPDFImpl64.dll, which is missing from C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX.

However, if I install Adobe Reader DC, the installer provides these missing DLLs. I don't want to have both Acrobat and Reader installed just to make this to work with IE's EPM. Will this actually get fixed? Why does Adobe Reader DC ships these missing DLLs while Acrobat DC doesn't?

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Install update and subscribe to Acrobat
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Jun 01, 2015 Jun 01, 2015

Hi AFSystems,

Please open Acrobat DC, navigate to Help menu & repair the installation.

Let me know if the issue persist.

Regards,

Aadesh

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New Here ,
Jun 02, 2015 Jun 02, 2015

Tried that but it did not work. By the way I'm deploying this in my enterprise environment.

Here are some pics to get a better picture. Under Internet Explorer->Manage Plugins->Show All add-ons, you get different results depending on what I installed.

Adobe Reader DC only installed:

readerie.PNGreaderplugin.PNG

No issues loading PDF from various websites using IE with reader. Notice those 64bit dll files.

Acrobat DC only installed:

acroplugin.PNGacroplugin2.PNG

Notice the missing 64bit dlls. And with Acrobat DC installed only, I get this dialog:

acrobat.PNG

It'll load fine if I press OK, but that will be inconvenient for thousands of users that get greeted with this message on new websites in my enterprise environment. And no we need Enhanced Protected Mode enabled. The thing is why it works correctly on Reader, but not Acrobat, to which I think it's related to those missing files (and possible registry keys).

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New Here ,
Jun 05, 2015 Jun 05, 2015
LATEST

Is there some sort of a bug tracker I can submit bugs to?

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