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June 16, 2011
Answered

9.4.5 BUG. Can't Multi-select Pages anymore!!!!

  • June 16, 2011
  • 32 replies
  • 43793 views

Confirmed on all 4 Adobe Acrobat 9.4.5 users at my org since the update yesterday.

Before, if you held the CTRL Key, you could select multiple pages in the Pages Pane to Delete/Extract/Ect.

THIS NO LONGER WORKS! And we use that functionality A LOT.

What is the best way to get this info to the powers that be?

-Sam

This topic has been closed for replies.
Correct answer

This is GREAT! (OP Here).  Haven't tried it, but came here to check.

Oddly, they don't mention it in the release notes:

http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_9.4.6_8.3.1.pdf


This bug has been fixed in the Acrobat 9.4.6 update:

Windows:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5244

Mac:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5238

32 replies

December 22, 2011

I faced today a problem on extracting non consecutive pages from a PDF document.

In Acrobat X you can't extract non consecutive pages, you can select them but when you try to extract in the dialog box you see a selection of consecutive pages so Acrobat extract all the pages in that range.

The solution I've found is to select multiple pages (consecutive with shift or non consecutive with ctrl) and drag them to the desktop!

It works for me on OS X Lion and on Windows 7 64bit.

Hope it helps

Bye

August 17, 2011

How could Adobe break what are two of the more commonly used Acrobat features in 9.4.5 in such an obscure way (Pages Thumbnails multi-selection and Search highlighting), never have regression tested this basic function given the 3 month (or more) release cycle, and conveniently not have broke it in Acrobat X?  Then, there are web forum recommendations pushing to upgrade to Acrobat X — which significantly changed the User Interface and will result in a loss of productivity while bridging the learning curve and dealing with new functional/compatibility problems (as seen on these forums).  We don't have any commitment on if or when Adobe will fix these rather peculiar 9.4.5 bugs that are now 9 weeks old despite complaints to the Better Business Bureau -- or if they will correct the apparently gaping holes in their software development/test process.  Adobe, please don't try to change/add features to mature Acrobat 9 unless they are critical since your software development/release process is apparently semi-out of control (unless these bugs were secretly intentional to drive X upgrade revenue in which case you have bigger legal concerns).  Please strive towards application stability by changing only what is absolutely necessary in a conservative "do no harm" type manner.  You have made many customers very frustrated, lowered your brand loyalty, and reduced confidence in major releases like Acrobat X.  Adobe Employee Forum Moderator, do you have any update on the Acrobat 9.4.5 bugs fix status?

Participant
August 18, 2011

It seems like everytime I turn the computer on Adobe wants to update something.  I've never noticed anything substantial in any of these updates, so I blindly click OK.  This last update has really crippled the functionality of 9.4.5.  Please undo this bug and make your software work again.

August 10, 2011

Hold Shift and drag a box over any page you want to highlight. This works for skipping pages as well, just drag - release - drag - release around the pages you want selected while holding shift. Hope this helps for now!

Participant
August 12, 2011

NineSevenZero - you're a genius, thanks

Inspiring
July 22, 2011

I have had the same issue with Acrobat Pro 9.4.5 on Mac OS X 10.6.8. Thanks to Time Machine, reverting to 9.4.4 is relatively easy.

I'm back to 9.4.4, and the ability to multi-select pages in the Pages Panel is restored.

Thanks to those who have gone through the rigmarole of contacting Adobe!

Participant
July 20, 2011

Hi all-

Long time reader of the forums, first time poster. It's so frustrating that Adobe can't get their stuff together! Every year they get buggier and buggier, it's quite pathetic! I also realize that I should be more active in these posts and give some of my solutions to these problems.

I had this problem today. Thankfully I found a solution loosely based on other thoughts here. This is Acrobat 9.4.5 on Win7 Pro.

This is for highlighting across multiple pages - which my company does on a DAILY basis! (Shame on Adobe for not saying it's important!! I digress...)

1) Make sure your page view is contiguous (I do 1-page contiguous)

2) Hit Ctrl + 0 (zero) to zoom to height. Sometimes this fixes the highlight issue immediately

3) Highlight the text on the first page (ctrl+a or highlight manually)

4) Scroll down with your mouse wheel til you can see both part of the next page, and some of the first page, and shift highlight the text in the second page ... it should highlight the first page + part of your secondpage

5) Jump to your last page and shift highlight. Your whole document should be highlighted now.

I also noticed that if you leave Acrobat open after doing this on one document, it will work without a hitch on all other documents you open until you close the application for good.

Conor.

Participant
July 17, 2011

I confirm Distendo1st 's note that the "find" feature no highlighting the found term.  I have same problem now in 9.4.5..

The workaround on selecting multiple pages needs a bit of clarification.  If you want to select non-contiguous pages in the page thumbnail viewer, then while holding down the shift key, left click the space outside of the page and drag into the page.  That highlights the page in blue.  You can then move to any non-contiguous page and repeat.  The key is not to click inside the page, but click outside then drag in.

Participant
July 14, 2011

Adobe is worse than Microsoft. As for me, I've dumped Acrobat and gone to Corel's PDF Fusion.

You can download a fully functional 30 days trial. It's only ~$30-60 as an added bonus.

I'm no Acrobat whizz-kid, but for what I use it for, it's awesome.

Participant
July 14, 2011

While I agree with most of the comments about Adobe (and my beef with them goes back to when the purchased FrameMaker, then let it wither and die), Corel Fusion is harly a substitute for Acrobat. It does not offer stamping, OCR, form creation, and other features I use regularly.

Participant
July 14, 2011

Thank you so much. I'm an old WordPerfect guy, so I was hoping that Corel

had a really great product. I, too, use OCR and Forms, so Fusion is out

for me.

Different question: Can you tell me how to move "backwards" from v9.4.5 to

v9.4.4 of Acrobat Pro?? I have 9.4.4 on my laptop. There ought to be a way

to get it onto my workstation. Is it a simple matter of copying the .exe

file to the desktop?

Thanks again--

Warren

| Warren D. Miller, CFA, ASA | Beckmill Research, LLC | Drawer 1158 |

Lexington, VA 24450

| : 540.463.6200 | : 540.463.6208 | Skype: beckmill |

[email redacted by moderator]

| Value Maps: Valuation Tools That Unlock Business Wealth | (John Wiley &

Sons, 2010)

From:   groston <forums@adobe.com>

To:     Warren Miller [email redacted by moderator]

Date:   07/14/2011 06:01 PM

Subject:        Acrobat Windows 9.4.5 BUG.  Can't Multi-select

Pages anymore!!!!

While I agree with most of the comments about Adobe (and my beef with them

goes back to when the purchased FrameMaker, then let it wither and die),

Corel Fusion is harly a substitute for Acrobat. It does not offer

stamping, OCR, form creation, and other features I use regularly.

July 14, 2011

This is certainly not the first time that Adobe has jacked up Acrobat with an untested "update" and it looks like it won't be the last.  It is incredibly irresponsible for Adobe to just blow this off until the next regularly-scheduled update.  This multi-page select functionality is something I must use ALL THE TIME and it was a feature I relied upon when purchasing the program.  It is only a matter of time before the competition makes Acrobat a "has been" and I'm sure that these botched "updates" will long live on in everyone's memory. ADOBE - ignore or sit on this problem at your own peril. I agree with other posts that Adobe is by far the most unresponsive and arrogant software developer I have EVER encountered.  I can't wait to migrate to something else.

July 6, 2011

Well I was tearing my hair out w/ this multiple page problem, but this method is working.  In the thumbnails view - hold shift key down - left click-hold and drag inside the icon of the specific page you're trying to highlight.  When you release your left click the page will be blue-highlighted.  Then go to the next page and do the same thing - hold shift key down - left click-hold and drag the inside the specific page (or contiguous pages) you're trying to highlight.  When you let up the left click you will see those pages blue-highlighted.  You will be left with those pages you wanted lit up in blue and the pages you didn't want not blue-highlighted...  then you can use your document commands to delete, move, extract, etc...  This is working on all 3 of my Acrobat 9.4.5 seats.

But on an Adobe note... Adobe really does blow!  I've thought so ever since the IRS converted their online documents to Adobe PDF proprietary formats and posted "non-saveable" fill-in forms back in the 90's which forced millions to upgrade to a full-version Acrobat...  thus the IRS (our government) provided Adobe with government subsidies.  Plus Adobe's non-recognition of Photo/Premiere Elements as an upgradeable program... Adobe just simply blows!  I loved it when Google/Apple started moving to HTML5 video formats and the Ipod/Ipad's refusal to support Shockwave...  Unless Adobe reverses course and starts showing some love... well they'll just always blow!  I try to have as little as possible to do with them.  I can report, our graphics department's final CS is version 3 (we will not upgrade past that) and we canned Dreamweaver in early '10.  So I'm left with 3 Acrobat 9 seats and some old Photoshop10/CS3 seats that were bought and paid for back in 2007.  So Adobe, if you're listening, you can go blow on somebody else!  Ha!

July 7, 2011

One more alternate work around is to just left click on the page and use the up/down arrow key on the keyboard to shift highlight the pages.

Pretty bad QA on Adobe's part to break this kind of functionality.

Participant
July 12, 2011

Thanks David for offering an easy work around! Your solution has just made my day! Many thanks.

Participant
June 30, 2011

Greetings fellow frustrated users,

The suggestion to hold the CTRL key and drag the mouse only created duplicate

pages on my system.

I run WinXP-SP3 & the only way I can select multiple CONSECUTIVE pages is

click on the first page in the range, press and hold the Shift key down and use

the keyboard up/down arrows.

Inspiring
June 30, 2011

If you are referring to my suggestion, I did not drag the mouse but moved the cursor keys. There is a big difference.