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karla_7790
Participant
December 16, 2024
Question

Abrir adobe em monitores diferentes

  • December 16, 2024
  • 1 reply
  • 346 views

Olá! Estou tentando usar o Adobe em 2 monitores diferentes. Mas ao arrastar uma das guias de arquivo PDF aberta no Adobe em um monitor para o outro, o programa do Adobe fecha. Podem me ajudar? Já resinstalei mas não funciona.

 

Desde já agradeço a ajuda!

Karla

This topic has been closed for replies.

1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
December 17, 2024

Hi @karla_7790, 

Sorry for the troubled experience, and thank you for reaching out and sharing your feedback. 
Would you let us know the current version of Acrobat installed on your machine: https://adobe.ly/3OZfkff;

 

Also, let us know if your monitors have 4k or 5k resolution. 

Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates.

 

Lastly, if possible, please share a video recording of the issue with us. That will quickly help us identify the problem at your end and triage the issue at our end. 

 

Thank you for your patience and support


^TD

R
R�mi H
Participant
December 17, 2024

Hi, 

I've exactly the same probleme for 3 of my computer.  The monitor are simples 1080P. remove and reinstall the app dont change the problème. 

 

When you open two Adobe Reader pages and try to separate the two tabs to display the PDF on two different pages (without necessarily switching from one screen to the other).
The application crashes

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