Accessibility software HELP NEEDED zoomtext

Forum|Forum|3 years ago
September 1, 2022
1 reply
1000 views

I am legally blind, I use the acessibility software zoomtext 2020 on windows 10

with adobe acrobat reader what happens is i open the app and it looks good but nothing i do (clicks or keyboard) on the app registeres. if i completly close out and shut down zoomtext those clicks then seem to go through. i even have to close acrobat on the tabs bar because the X button or alt F4 doesnt work while zoomtext is running but this never used to be an issue

ive reinstalled and hd the acessibilty software setting on and off but nothing changes

Please help as i need to be able to work with pdfs

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D

Diane35072841f3vn

Participant

I have the exact same problem. Did you receive a reply to your request? If so, would you send it to me?

Bevi Chagnon - PubCom.com

Legend

@Diane35072841f3vn and @Pat259057694j47, I've forwarded your post directly to the Acrobat engineering team to alert them to the problem. (FYI, this is a volunteer user-to-user community forum that the engineers usually don't monitor.)

In the meantime, please post here some details about your setup and software:

The version of Windows you are using.
The version of Acrobat you are using, whether it's Reader or Acrobat DC Pro, and its version number (File / Help / About Adobe Acrobat ...)
The screen reader you are using and its version.
The version of ZoomText you are using.

You also might try contacting Freedom Scientific / Vispero's tech support at https://support.freedomscientific.com/support

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |

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