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Participant
July 17, 2023
Answered

Acrobat 2017 - PDFs opening unformatted

  • July 17, 2023
  • 1 reply
  • 370 views

I am running 2017 locally on Windows 10.  Recently I started having a problem where PDFs always open unformatted. The only way I have found to apply the formatting is to click the Print button, then dismiss the Print dialog without actually printing. When I click print Acrobat applies the formatting, but if I close the document and then reopen it the formatting is missing again. I probably changed a setting inadvertantly, but I cannot figure out what or how to change it back to automatically applying the formatting.

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Correct answer cprcwiggins@gmail.com

I resolved this issue. Under Edit>Preferences>Accessibility I had "Always use Zoom Setting" set to "Reflow." When I changed it to "100%" or disabled that option the problem went away.

1 reply

cprcwiggins@gmail.comAuthorCorrect answer
Participant
July 20, 2023

I resolved this issue. Under Edit>Preferences>Accessibility I had "Always use Zoom Setting" set to "Reflow." When I changed it to "100%" or disabled that option the problem went away.