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September 1, 2023
Question

Acrobat 2020 deactivate

  • September 1, 2023
  • 0 replies
  • 732 views

we are still running acrobat 2020 with a perpetual license. It seems a recent update is deactivating all our devices. to make matters worse it seems the only way to reactivate is via re-installing since the activaiton mechanism is in the transform file. 

 

Part one, is anyone else experiencing this? 

 

Part two is there an easier way to re-activate anymore? 

I recall there used to be a serialization package, but in my current role I do not have direct access to the adobe portal and am dependant on my license manger who says all she has is the install and the serial number. 

 

I know Adobe really wants every one on DC and named licenses, but they continue to sell these and say its supported till 2025 so I hope this is not sign of a trend. 

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