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kennethn40116993
Participating Frequently
January 24, 2017
Question

Acrobat 9 will not update

  • January 24, 2017
  • 1 reply
  • 2857 views

Fresh installation of Acrobat 9:  Check for updates gives "There are no updates available at this time.  Please note that some updates for the following products cannot be determined at this time: Adobe Updater"

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1 reply

kglad
Community Expert
Community Expert
January 24, 2017

update by downloading the files directly and then applying them: ftp://ftp.adobe.com/pub/adobe/

kennethn40116993
Participating Frequently
January 24, 2017

This did not work.  I downloaded "AcroPro90_efg.exe" that I found on that site.  When I ran that, and it asked for my serial number I got the error message "Invalid Serial number" for my legit serial number, [serial no. removed - kglad]

kglad
Community Expert
Community Expert
January 25, 2017

are you trying to update acrobat 9 or install it?