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Acrobat a box keeps appearing with blue cricle

Engaged ,
Jan 13, 2024 Jan 13, 2024

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This keeps appearing when I launch acrobat (brand spanking new install done this morning on a brand spanking new install of windows 11.

 

Because it cannot load, beyound this (although sometimes the blue circle flashes and spins) I cannot use acrobat.

 

Screenshot 2024-01-13 105116.png

 

I have unsinstalled acrobat even though it was just that second installed and resinstalled same outcome.

 

I really need to be abel to use acrobat, and in windows 11 with this 'new look' its been nothing but a buggy nightmare.

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General troubleshooting

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Community Beginner ,
Jan 13, 2024 Jan 13, 2024

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Follow these steps:

Update Adobe Acrobat Reader

Run as Administrator

 

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Community Expert ,
Jan 13, 2024 Jan 13, 2024

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That is weird on a new PC. What are you using? Acrobat DC or Acrobat Reader or an older version of Acrobat?

 

Try the following: uninstall – run AcroCleaner https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html – download the latest version, reinstall.

ABAMBO | Hard- and Software Engineer | Photographer

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