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skilled_listener50B8
Participant
August 5, 2017
Question

Acrobat Acrobat will not save to a network shared drive

  • August 5, 2017
  • 2 replies
  • 2415 views

I have users when they open up pdf documents from a network shared drive make edits and then save get an error.

The error that pops up is "The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder." The document than is renamed in the folder to something like aaa999 as a file and not with a pdf extension.

The user can save locally and drag the file to the network share but this increases their workload.

Network Share drive is on a Windows Server 2012.

User is on Windows 7 Pro.

Using Adobe Acrobat 8. (We have software that is business related that we can not upgrade to newer versions of Acrobat).

The option of Security (Enhanced) and protected view are not options under preferences.

This topic has been closed for replies.

2 replies

skilled_listener50B8
Participant
November 15, 2017

This post is absolutely not been provided an answer!!! Never Assume!!!

Bernd Alheit
Community Expert
Community Expert
August 6, 2017

smandoli  wrote

...

The option of Security (Enhanced) and protected view are not options under preferences.

This are not available in this old version.

skilled_listener50B8
Participant
August 19, 2017

Any suggestions on what is causing this or what can be done to resolve this?