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8

acrobat app stuck on canceling

Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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We are on the creative cloud all apps plan and wanted to uninstall and reinstall acrobat pro. However, I now can't reinstall Acrobat as when I try it is stuck in a canceling loop.

 

acrobat-canceling.png

We've deleted all cache incase that was the issue, but it's still stuck.

Any ideas?

TOPICS
General troubleshooting , Install update and subscribe to Acrobat , PDF

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1 ACCEPTED SOLUTION
Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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RESOLVED

I repaired the installation of creative cloud and, once it had reinstalled, I tried to install acrobat and it worked! 🙂

 

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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LATEST

RESOLVED

I repaired the installation of creative cloud and, once it had reinstalled, I tried to install acrobat and it worked! 🙂

 

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines