Acrobat Bookmark Actions Blank

[Solon Aquila]

Our documents have pages of varying sizes and layouts. It's never been a big deal since I could set bookmarks as needed.

…
The other day I went to do my usual "Make all bookmarks open to Fit Page".

Open the document, ensure Bookmarks is visible.
I use Ctrl+A to select all bookmarks, then right-click and select Properties to view the Bookmark Properties dialog.

I select the Add tab to add and edit actions.

I select Execute a Menu Item, then click the Add button to add an action.

I click the Magnification: Fit Page

and POOF - all of my bookmarks open to Fit Page.

…

Yesterday, the Menu Item dialog opened and was blank.

…

I've done multiple reboots and 2 complete uninstall / reinstall cycles, even to the point of removing Reader as well.

The dialog remains stubbornly blank.

Any ideas?

Thanks,
Shane

[kglad]

[moved from Installing, Updating, & Subscribing to Acrobat to Editing & Exporting PDFs]

[Bernd Alheit]

Duplicate posting:

9.0 Ext Pro - Bookmarks Actions Menu Suddenly Blank?

[Solon Aquila · Accepted solution]

Yep - I got no answer in the one forum and thought perhaps I should have posted to more than one.
I don't know how to do cross-posting or if one can cross-post after posting the first.

And I still can't edit my bookmarks.

The actions don't appear to be stored in the registry, so the question of where they're stored or if they can be created is where I'm headed next.