Skip to main content
W
WilhelmC
Participant
March 29, 2022
Question

Acrobat Browser Extension

  • March 29, 2022
  • 1 reply
  • 1238 views

Hi,

 

The Acrobat browser extension has been installed on my Edge for a long time, and I recently updated the extension to 15.1.3.10. 

 

However, the new version does not provide to Convert Web page to PDF function any more. 

 

Is this just my problem? Or, is the function gone for the new version?

 

Please see the attachment for a screenshot of the problem.

 

When I click on Convert to PDF, it only redirects to an online Acrobat Convert File web page: 

https://acrobat.adobe.com/link/acrobat/createpdf?x_api_client_id=adobe_com&x_api_client_location=createpdf

 

 

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    March 30, 2022

    Hi Wilhelm,

     

    Hope you are doing well.

    Would you mind confirming the exact version of Acrobat you are working with? Open Acrobat>Help>About Acrobat DC. 

    Do you have/use any other web browser than  MS Edge? If yes, then please check it with Google Chrome once. Does it work well?

     

    Thanks,

    Akanchha 

     

     

     

    W
    WilhelmCAuthor
    Participant
    March 30, 2022

    Hi, AkanchhaS,

     

    Thank you for the suggestion. 

     

    I am also the person that posted another question about the Fatal Error. I am unable to open the Acrobat programme now. I also have issues with other browsers. 

     

    But I want to confirm one thing: The Acrobat has to work to make the extension itself work?

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices