Acrobat can't create full text index; can't create folder

[tlmurray23]

I've been using Acrobat's indexing pretty much since it was introduced and through several Macs (I'm an old Mac user since the MacPlus). This problem is on a new MacBook Pro M4 I bought a few days ago and freshly installed Adobe products.. My attempt at creating a full-text index ended up with this:

    Starting rebuild of Index : /Users/tlmurray/Documents/AcrIdx/Amazon.pdx
    Error: Could not create folder : /Users/tlmurray/Documents/AcrIdx/Amazon

    Error: Index build failed

    Deleting files from current index

    Error: Index build failed

 Permissions are the same here as they are for a new folder:

Even though these are the same as any other new folder, the problem looks like permissions. Any ideas?

Thanks.

[JR Boulay]

It's an old-school process, dating back to the days of CR-ROMs and very slow hard disks, that's not very intuitive for the user
Today, searching an unindexed document is very fast. For long documents, you can always use the built-in index, which speeds things up a little.

[tlmurray23]

I do it to search many docs at a time (some of them a hundred pages), and to let customers know I am paying attention. 

Customer: We don't lowercase that word. Ever.

Me: In the last six months, in 214 documents and about 8000 pages, it was lowercase 329 times and uppercase 485. 

Customer: How did you figure that out?

Me: That's why I make the big bucks.

[Bilal Ansari]

Hi @tlmurray23 ,

Kindly share the diagnostic logs ID for us to understand the issue better. You can follow the steps mentioned at https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

[tlmurray23]

Thanks.  The log ID is 8e5feff9-5e77-4296-b58e-b530b74492fe