/t5/acrobat-discussions/acrobat-can-t-find-my-brother-mfc-7840w-scanner/td-p/13813897May 24, 2023
May 24, 2023
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Acrobat Standard 2020 was working perfectly on my Dell laptop (Win 10) & Brother printer/scanner until the network interface card (LAN) on the Brother crapped out. I reconnected the Brother to my network thru wi-fi. Now Acrobat sees it as a printer but cannot find it as a scanner. How do I get Acrobat to recognize scanner now?
/t5/acrobat-discussions/acrobat-can-t-find-my-brother-mfc-7840w-scanner/m-p/13814218#M413148May 24, 2023
May 24, 2023
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You may have to re-install the driver for the device and configure it to use the new interface. If that does not work, you may have to get in touch with Brother's customer support.
/t5/acrobat-discussions/acrobat-can-t-find-my-brother-mfc-7840w-scanner/m-p/13814218#M413148May 24, 2023
May 24, 2023
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You may have to re-install the driver for the device and configure it to use the new interface. If that does not work, you may have to get in touch with Brother's customer support.
Drives and softwares are ok and I've installed the printer and the adobe many times. Nothing change. There is alwauys a message telling that printer is off, instal newer drive... The printer scan and print with anothers apps. Only whith adobe it don't scan. I've using both options: usb and wifi.
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