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A
Anonymous
April 24, 2020
Answered

Acrobat can't recognize text

  • April 24, 2020
  • 2 replies
  • 2069 views

I'm trying to get Acrobat to recognize text but I keep getting the following error. I tried to uninstall and reinstall the program multiple times but no use. help please I'm tired of it.

 

This topic has been closed for replies.
Correct answer Amal.

Hi there 

 

We are sorry for the trouble and the delay in response. As described you are getting the paper capture recognition error message 

 

Please try the steps provided in the help article (https://helpx.adobe.com/in/acrobat/kb/acrobat-could-access-recognition-service.html) and see if that works.

 

Let us know how it goes

 

Regards

Amal

 

2 replies

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
April 29, 2020

Hi there 

 

We are sorry for the trouble and the delay in response. As described you are getting the paper capture recognition error message 

 

Please try the steps provided in the help article (https://helpx.adobe.com/in/acrobat/kb/acrobat-could-access-recognition-service.html) and see if that works.

 

Let us know how it goes

 

Regards

Amal

 

A
Anonymous
May 3, 2020

Hello,

That's solved my issue, it worked. Thanks a lot

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 5, 2020

Hi there 

 

We are glad to hear that the issue got fixed. 

 

Feel free to contact us for any assistance required in the future. 

 

Regards

Amal

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 24, 2020

I've moved this to the Acrobat forum so that proper help can be offered.

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