Acrobat can't recognize text

[Guest]

I'm trying to get Acrobat to recognize text but I keep getting the following error. I tried to uninstall and reinstall the program multiple times but no use. help please I'm tired of it.

[Peru Bob]

I've moved this to the Acrobat forum so that proper help can be offered.

[Amal. · Accepted solution]

Hi there 

We are sorry for the trouble and the delay in response. As described you are getting the paper capture recognition error message 

Please try the steps provided in the help article (https://helpx.adobe.com/in/acrobat/kb/acrobat-could-access-recognition-service.html) and see if that works.

Let us know how it goes

Regards

Amal

[Guest]

Hello,

That's solved my issue, it worked. Thanks a lot

[Amal.]

Hi there 

We are glad to hear that the issue got fixed. 

Feel free to contact us for any assistance required in the future. 

Regards

Amal

[Mark D.]

This solved it for me, too!  Thank you!