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Acrobat Cancellation and refund request

New Here ,
Jul 10, 2023 Jul 10, 2023

Hello! I purchased adobe acrobat last July 1st via apple-app store and cancelled it last July 8th. I would like to know if I can still get a full refund? Or how do I contact customer support to request for a refund?

Thank you! 🙂 

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Cancel subscription , How to
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Community Expert ,
Jul 10, 2023 Jul 10, 2023

You need to contact Adobe Customer Support.

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023
LATEST

Hi,

 

Adobe cannot cancel subscriptions purchased from AppStore or Google PlayStore. These are mainly Premium subscriptions for mobile. And for the cancellation, you need to contact Apple or Google support.

https://www.adobe.com/devnet-docs/acrobat/android/en/mv-managesubscriptions.html#cancel-a-subscripti... 

 

Note: in your account, your subscription status is canceled now. 

 

~Akanchha

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