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Participant
June 8, 2022
Answered

Acrobat Crahses on Start up (Error Code 205)

  • June 8, 2022
  • 1 reply
  • 2102 views

As from yesterday, Acrobat now crashes on start up. It tells me to contact Support for Error Code 205. There is no documentation on this error. The closest I cna find is for download and installation errors. The issue being that its downloaded and istalled so does not appear to be that type of error.

 

Acrobat starts, and during its initialization, crashes out with teh following message. Note that it has not yet signed me in to my account, which may be a clue. (Top right still says Sign In)


I have uninstalled and reinstalled - problem still exists

I have uninstalled deleted the acrobat folder in %appdata% and reinstalled - problem still exists

I have uninstalled tried running cc clearner ... but no option in the Adobe CC listings for Acrobat -


Is there a crash log that I can review?

This topic has been closed for replies.
Correct answer CraigAbbott

*facepalm*
Found someone asking the same question in German ...
https://community.adobe.com/t5/acrobat-discussions/fehlermeldung-referenzcode-205/td-p/10988631

Solution: Log out of Creative Cloud. Log Back in.

1 reply

CraigAbbottAuthorCorrect answer
Participant
June 8, 2022

*facepalm*
Found someone asking the same question in German ...
https://community.adobe.com/t5/acrobat-discussions/fehlermeldung-referenzcode-205/td-p/10988631

Solution: Log out of Creative Cloud. Log Back in.

Inspiring
April 3, 2023

Having the same issue with Lightroom Classic a year later. Logging out and in has not worked.