Acrobat crashes after login

Hi Academic30441499xg5e,

Thank you for reaching out.

Try the troubleshooting steps suggested in the following help document for a crash: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html.

If the above suggestion does not work, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat Reader from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

If the issue still occurs, share the crash logs (https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html)

and process logs (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html).

Share the Acrobat and OS version numbers.

Thanks,

Meenakshi