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2

Acrobat crashes

New Here ,
Jul 27, 2023 Jul 27, 2023

Adobe acrobat seems to have had an update, which does what updates always seem to do, crash the porgam and turn a good functioning program into a piece of junk. Well done tech bros!!!!! 

TOPICS
Crash or freeze
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Adobe Employee ,
Jul 27, 2023 Jul 27, 2023
LATEST

Hi Ken31334332v65v,

 

Thank you for reaching out, and sorry about the trouble caused. 

 

Please try the troubleshooting steps suggested in the following help document for a crash: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html.

If the above suggestion does not work, try reinstalling the application using the following steps:
- Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
- Reboot the machine
- Install Adobe Acrobat Reader from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Let us know how it goes.

 

 

Thanks,

Meenakshi

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