Acrobat DC doesn't recognize Visio 2010 or 2016 files in the "Create PDF from file" or "Combine files into a single PDF" menus.

Forum|Forum|9 years ago
January 9, 2017
3 replies
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Acrobat DC doesn't recognize Visio 2010 or 2016 files in the "Create PDF from file" or "Combine files into a single PDF" menus. I also cannot right-click to convert a Visio file. This is on a Windows 10 PC. I upgraded to Acrobat DC from 11, as I had read that DC supported Visio 2016. Am I missing something I need to setup to make this work?

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Diamondback_RamAuthor

Participant

After spending 45 minutes on chat with Adobe Technical Support, I was eventually told that Acrobat Pro DC does not support Visio. If you need to make a PDF from several files, "Microsoft Print to PDF" individually, then use Acrobat to combine the resulting PDFs. If you have too many files to combine for that to be viable, roll back to Visio 2010 and Acrobat 11.