Skip to main content
A
Annoyed Crow
Participant
August 30, 2022
Question

Acrobat DC Firefox extension is nowhere to be found

  • August 30, 2022
  • 1 reply
  • 5772 views

Hi! So, internet says there's supposed to be an extension for Firefox, but I fail to find it. I can't “enable it” because it's not in the list of Extensions in Firefox itself (I have the latest version, 104.0.1). I can't manually install it from files because my Acrobat folders (also reinstalled it just to be sure it's the latest too) only have folder with Chrome extension, no Firefox. Am I missing something? Is it discontinued or is it paid only option?

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    August 30, 2022

    Hi @Annoyed Crow 

     

    We are sorry to hear that. Please go through the help page https://helpx.adobe.com/acrobat/using/enable-createpdf-extension-firefox.html and see if that helps.

     

    Regards

    Amal

    A
    Annoyed CrowAuthor
    Participant
    August 30, 2022

    Hello, Amal! I see you didn't read my post. I don't have anything to enable. Other suggestions?

    Best regards.
    A
    Annoyed CrowAuthor
    Participant
    August 31, 2022

    Hi @Annoyed Crow 

     

    By default, the addon installs automatically when you install Adobe Acrobat on your Windows PC. However, due to a change brought into Firefox by Mozilla, the extension does not manage to install automatically anymore.
    The Addon is included with the Adobe Acrobat DC installer and it is present in the install folder of Adobe Acrobat from where we can pull it and install it manually into the Firefox browser.

    Please try the steps below:
    1. Make sure that Adobe Acrobat or Adobe Acrobat Reader is installed on your PC.
    2. Open Firefox browser.
    3. Click on Options (Hamburger icon), then select Add-ons.
    4. Press on the Gear icon () and select Install Add-on From File
    5. Browse to the following directory depending on your Adobe Acrobat version:
    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn\WebExtn\signed_extn and install the extension manually and check.
    6. Firefox will display the “Add Adobe Acrobat?” confirmation box. Click on Add to finish installing the extension to your Firefox browser.

     

    Regards
    Amal

     

    I even included screenshot in my original post. There's no WCFirefoxExtn in my folders, it only loaded WCChromeExtn and nothing else, and I haven't even Chrome on my PC. I can't do what you say. More suggestions? 🥲

    Best regards.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices