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michaelo53441635
Participant
November 23, 2019
Question

Acrobat DC incredibly slow at converting JPGs to PDFs

  • November 23, 2019
  • 2 replies
  • 4542 views

I use a Mac, have upgraded to Catalina and because of this, have had to upgrade to Acrobat DC from an older version of Acrobat. I require Acrobat to convert 300-400 jpgs at a time into one pdf where I perform OCR. The process of conversion took a few mins on the older version of Acrobat but now is the slowest I have ever seen. Are other users facing the same problem?

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2 replies

Adobe Employee
December 16, 2019

Hi,

Sorry for the inconvenience.

Please try navigating to Reader>Edit>Preferences>Security (Enhanced)>disable "Protected Mode at Startup" >OK>Reboot Reader and now try the same workflow.

 

Regards,

Rohit

michaelo53441635
Participant
December 16, 2019

Thanks - on my Acrobat DC I do not see "Protected Mode at Startup" in the Enhanced Security tab. See below

 

ls_rbls
Community Expert
Community Expert
December 16, 2019

You canchexk the release notes for Acrobat Pro DC and Reader DC.

 

It is possible that you are missing optional updates.

 

you may also try Repair Installation which is accessed through the Help menu.

ls_rbls
Community Expert
Community Expert
November 23, 2019

Hi,

 

See if the suggestion that was offered by Bern Alheit in the following link helps: https://community.adobe.com/t5/acrobat/convert-pdf-to-jpg/td-p/10660629 

 

You can also try and modify a few Preferences in your Acrobat Pro, like for example, disabling any save as for fast web view, file synchronizarion services, or automatic embedding of thumbnailed view pages.

michaelo53441635
Participant
November 23, 2019

Thank you; however I am going the other way: from jpg to pdf.

ls_rbls
Community Expert
Community Expert
November 23, 2019

Hi,

 

Since you've mentioned that you're performing OCR, I am adding this link for additional insights: https://helpx.adobe.com/acrobat/using/scan-documents-pdf.html

 

I am assuming you will be performing OCR after the file conversion fromJPEG to PDF executes?

 

I was able to recreate your scenario in my system. I don't have Catalina though, I am using an old PC with old hardware running windows 10 for this test. Also I didn't used JPEGs , it was a total of 100  PNG files; the conversion took uder a minute using "File"-->>"Create"--->>>"Combine Files into  a single PDF"  method.

 

Can you please describe the steps that you are using?

 

For testing purposes I would also  suggest to try the Adobe  online conversion tool: https://documentcloud.adobe.com/acrobat/us/en/online/jpg-to-pdf?s_tnt=109338:1:0&adobe_mc_sdid=SDID=37038C90DF43C3F5-49525E60A004C1D7|MCORGID=9E1005A551ED61CA0A490D45@AdobeOrg|TS=1574531981.

 

Just to compare and see how that tool works in comparisson with the way you have your Acrobat DC configured.