Acrobat DC keeps crashing

Yes Sir , you're welcome.

Be advised that this is a user to user support forum. Adobe staff do provide guidance and support here as well but I don't work for Adobe, and I am not a staff member.

I do offer volunteer help outside of my current work schedule like other members in here who ask for no money for in return.

So I do apologize if my suggestions were vague and generilize. But i will reiterate that even though the release notes of the last update  dont address the issue you are experiencing it did added additional configuration options that allows the Acrobat users to manually enable or disable, and that are not present in the prior versions.

In contrast to you perceiving my generilized suggestions as vague and as a fob off,  so was your original message as it was  missing a lot of important pieces to the puzzle.

It will help members of the forum and myself to expedite a quicker resolution to your issue if you can also please provide additional feedback to some or all of the following questions and observations:

* type of computers , desktop Or Mac?

* operating system and versions

* type of office applications like MS Word, MS outlook, browsers with add-ons that are currently interacting with the Adobe products in those computers

* are the files being opened and saved locally on each computer by the users?

*OR, are the PDF files shared,viewed, and edited in a networked environment by different users at the same time?

OR, are users sharing and downloading files from a web server?

If yes, Are all the MIME types, to be handled by desktop files ,properly added, cached, configured and updated at the web server level ?

*Are the users sharing those files using mapped network drives?

Are they also synchronizing the files to a cloud storage service other than Creative Cloud, like Microsoft Share Point, Office 365, Google, and such?

*Is that network enforcing group policies, VPN services, or any other sort of account restrictions, logging in from different domains?

* are the users accessing those file via webserver or a file server?

* if yes, what type of file server or web server? Linux (which distribution? Windows Server (and version), Unix (which distro?)

*are those PDF  files large files, PDF portfolios, or files that were merged into a single PDF document; were the files in question  created using other Adobe products and exported to Acrobat (like Photoshop amd Illustrator for example?

How are the users printing those files?

*How frequent are these files synchronized or backed up?

*How often are fixes and patches applied on every product installed?

Are all the cumulative updates for the mail and file servers, to include all TechNet dependencies, current?

* Have some or all of these computers being migrated to Windows 10 from Windows 7?

*Is Microsoft Edge the default web browser in those computers?

OR, are users installing and using whatever they want and trying to mess around constantly with Adobe Internet Access Plugins?

*is the Java Runtime Environment updated to the latest version; 32 bit or 64 bit?

Have you noticed if any Java sandboxed protections been enforced by the network admin since the problem appeared?

* is the antivirus run locally by users or by network administrators?

Is the AV software configured to delete, quarantine or lock any files that the heuristic scan may detect as suspicious?

Have any services in the file server been disabled by the network administrator?

Are users, who are experiencing any of the abovementioned problems, been able to stop or disable any service(s) locally in their computers?

Now, you also mentioned that you represent a legal firm.

I am assuming that your office uses a lot of templates to create legal documents,

*Do these templates contain a lot of objects that get scrambled when converted to a PDF?

I am also assuming that your office is standardize in Microsoft products.

* Have all the Microsoft volume licensing programs been updated to reflect the current versions?

*Would it make any sense to also check if lowering the securiry levels of the Macros in MS office applications do any difference?

* Would it make any sense to also uninstall and reinstall any plugin, or PDF conversion tools from MS Office, such as any Visual Basic add-ins and Visual C++ add-ins?

How about deleting the old user profile and creating a new one?

Waiting on the minidump...