Skip to main content
M
mimoes
Participant
September 17, 2021
Répondu

Acrobat DC not working on Big Sur 11.6

After upgrading to MacOS Big Sur 11.6 (20G165), Acrobat DC is not working. I've tried to uninstall it and install it again, and I always receive a 136 error and I can't. Any help, please?

 

Ce sujet a été fermé aux réponses.
Meilleure réponse par thatsmauri

Try running the 'Creative Cloud Cleaner tool' to clean any possible remains:

 

When finished cleaning, restart your Mac and try installing Acrobat DC again.

You could also try downloading Acrobat DC from the page below to see if this works better than via the CC desktop app:

1 commentaire

thatsmauri
Community Expert
thatsmauriCommunity ExpertRéponse
Community Expert
September 17, 2021

Try running the 'Creative Cloud Cleaner tool' to clean any possible remains:

 

When finished cleaning, restart your Mac and try installing Acrobat DC again.

You could also try downloading Acrobat DC from the page below to see if this works better than via the CC desktop app:

    M
    mimoesAuteur
    Participant
    September 17, 2021

    It worked via the second option. Creative Cloud Cleaner tool found no remains of Acrobat DC.

    Thanks!

    Conditions d'utilisationAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices