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mikeb395961
mikeb395961
Participating Frequently
December 12, 2021
Question

Acrobat DC Title Bar disappears Windows 11

  • December 12, 2021
  • 11 replies
  • 20443 views

Having issues with Acrobat DC in Windows 11 - the title bar just disappears - either randomly when starting or when the mouse hovers from content to title bar. ALT-SPACE allows me to switch between window modes which is a tedius workaround - no such problems ith Photoshop/Illustrator.

    11 replies

    B
    Bernard Veldkamp
    Participant
    November 28, 2023

    It is now November 28, 2023 and I am having the same problem everyone else is complaining about; my title bar disappears. Just read through the replies, seems like we've be assured it would be resolved for at least 2 years now. 

    I am making monthly payments to use this program and it has been a real problem everytime I do. 

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      December 7, 2023

      Hi there

       

      This is a known issue and its under review by our engineering team.

       

      We will share the update as soon as we get any info.

       

      Thanks for your time and patience so far.

       

      ~Amal

      D
      Diego34568909pt8s
      Participant
      January 3, 2024

      You kidding ~Amal?

      This topic was started in dec 2021 🤦‍♂

       

       

      Warren Spalding
      Warren Spalding
      Participant
      May 9, 2023

      I'm having the same issue, but have discovered that hitting the F9 and F8 keys repeatedly (maybe a half dozen times each) seems to clear it for the current sessions.  I can minimize, maximize, and restore down to my hearts content.  On restart the issue returns.

        Warren Spalding
        Warren Spalding
        Participant
        May 9, 2023

        For what it's worth: I'm using a 3Dconnection CadMouse Pro, but it's wired.

        mikeb395961
        mikeb395961Author
        Participating Frequently
        January 23, 2023

        Update 2023 - indeed it seems the 3D Connexion device appears to manifest that defect in Acrobat. So, now we have a confident workaround, hopefully a solution from Adobe will be forthcoming - should be easy enough now to simulate / eliminate.

          R
          Rui27738744bb7f
          Participant
          December 29, 2022

          Hello,

          I was experiencing the same issue. The title bar disappears randomly on mouse over the title bar. After some search I found that the comon point between other users was the "3D Connexion" mouse. Every time I disconect the mouse the problem seems to disappear.

          Finally I think I´ve solved the problem by deactivating the option "Run in AppContainer" in Adobe Acrobat.

          I dont´t know if that´s a permanent or the best solution but for now it seems to work.

           

          Best Regards,

          Rui Silva

            ls_rbls
            Community Expert
            ls_rblsCommunity Expert
            Community Expert
            January 3, 2023

            Thank you for sharing that feedback!

            ls_rbls
            Community Expert
            ls_rblsCommunity Expert
            Community Expert
            December 13, 2022

            If you go to Preferences ==> Documents and disable " Allow documents to hide the menu bar, toolbars, and windows controls", would it make any difference?

            Z
            Zbigniew27590454icpa
            Participant
            December 15, 2022

            No, it does not change anything.

            I have Xe graphics in 12-Gen Intel, Windows 11 w/all updates.

            D
            default3gabxhb0ywx3
            Participant
            December 12, 2022

            Same issue here on Windows 10 and Adobe reader 2022.003.20282 64bit on a TB dock. 

            D
            default3gabxhb0ywx3
            Participant
            December 12, 2022

            It is only present on a laptop with Intel Xe graphics not on other laptops.

            Amal.
            Community Manager
            Amal.Community Manager
            Community Manager
            December 13, 2022

            Hi @default3gabxhb0ywx3 

             

            This issue is already reported to our development team and is being worked upon.

             

            The fix will be available in future updates.

             

            Thanks for your time and patience on this.

             

            Regards

            Amal

            A
            Andrej27504496u2m3
            Participant
            December 9, 2022

            Hi,

            Have a same problem using Adobe DC 202.003.20282 and Windows 11 Business 22H2 (22621.900)

            Andrej

             

            A
            Alexander26423788cqa1
            Participant
            October 4, 2022

            I am also experiencing this issue and would like to know when an update will be released. 

            M
            Martin23103672zdty
            Participant
            October 3, 2022

            Any update on when a fix for this will be available, new PC running Windows 11 experiences exacltly the same issue......previous machine running Windows 11 is fine. Come on Adobe

             

            J
            johnt85083936
            Inspiring
            March 22, 2022

            Hello,

            I had the same issue with the title bar disappearing.  Contacted Adobe support by phone and they reinstalled Acrobat DC with a 32-bit version.

            Works fine now.

            Good luck.

            Amal.
            Community Manager
            Amal.Community Manager
            Community Manager
            June 29, 2022

            Hi there

             

            We are sorry to hear that. The issue is reported to our engineering team and they are working on it for the fix.

             

            We will share the update as soon as we get any news from them.

             

            Regards

            Amal

              mikeb395961
              mikeb395961Author
              Participating Frequently
              July 5, 2022

              Where can we get Acrobat Pro DC 32bit to install on Windows 11? Can't see it available anywhere to download. Thanks

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