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mikeb395961
Participating Frequently
December 12, 2021
Question

Acrobat DC Title Bar disappears Windows 11

  • December 12, 2021
  • 11 replies
  • 20443 views

Having issues with Acrobat DC in Windows 11 - the title bar just disappears - either randomly when starting or when the mouse hovers from content to title bar. ALT-SPACE allows me to switch between window modes which is a tedius workaround - no such problems ith Photoshop/Illustrator.

11 replies

Participant
November 28, 2023

It is now November 28, 2023 and I am having the same problem everyone else is complaining about; my title bar disappears. Just read through the replies, seems like we've be assured it would be resolved for at least 2 years now. 

I am making monthly payments to use this program and it has been a real problem everytime I do. 

Amal.
Community Manager
Community Manager
December 7, 2023

Hi there

 

This is a known issue and its under review by our engineering team.

 

We will share the update as soon as we get any info.

 

Thanks for your time and patience so far.

 

~Amal

Participant
January 3, 2024

You kidding ~Amal?

This topic was started in dec 2021 🤦‍♂

 

 

Warren Spalding
Participant
May 9, 2023

I'm having the same issue, but have discovered that hitting the F9 and F8 keys repeatedly (maybe a half dozen times each) seems to clear it for the current sessions.  I can minimize, maximize, and restore down to my hearts content.  On restart the issue returns.

Warren Spalding
Participant
May 9, 2023

For what it's worth: I'm using a 3Dconnection CadMouse Pro, but it's wired.

mikeb395961
Participating Frequently
January 23, 2023

Update 2023 - indeed it seems the 3D Connexion device appears to manifest that defect in Acrobat. So, now we have a confident workaround, hopefully a solution from Adobe will be forthcoming - should be easy enough now to simulate / eliminate.

Participant
December 29, 2022

Hello,

I was experiencing the same issue. The title bar disappears randomly on mouse over the title bar. After some search I found that the comon point between other users was the "3D Connexion" mouse. Every time I disconect the mouse the problem seems to disappear.

Finally I think I´ve solved the problem by deactivating the option "Run in AppContainer" in Adobe Acrobat.

I dont´t know if that´s a permanent or the best solution but for now it seems to work.

 

Best Regards,

Rui Silva

ls_rbls
Community Expert
Community Expert
January 3, 2023

Thank you for sharing that feedback!

ls_rbls
Community Expert
Community Expert
December 13, 2022

If you go to Preferences ==> Documents and disable " Allow documents to hide the menu bar, toolbars, and windows controls", would it make any difference?

Participant
December 15, 2022

No, it does not change anything.

I have Xe graphics in 12-Gen Intel, Windows 11 w/all updates.

Participant
December 12, 2022

Same issue here on Windows 10 and Adobe reader 2022.003.20282 64bit on a TB dock. 

Participant
December 12, 2022

It is only present on a laptop with Intel Xe graphics not on other laptops.

Amal.
Community Manager
Community Manager
December 13, 2022

Hi @default3gabxhb0ywx3 

 

This issue is already reported to our development team and is being worked upon.

 

The fix will be available in future updates.

 

Thanks for your time and patience on this.

 

Regards

Amal

Participant
December 9, 2022

Hi,

Have a same problem using Adobe DC 202.003.20282 and Windows 11 Business 22H2 (22621.900)

Andrej

 

Participant
October 4, 2022

I am also experiencing this issue and would like to know when an update will be released. 

Participant
October 3, 2022

Any update on when a fix for this will be available, new PC running Windows 11 experiences exacltly the same issue......previous machine running Windows 11 is fine. Come on Adobe

 

Inspiring
March 22, 2022

Hello,

I had the same issue with the title bar disappearing.  Contacted Adobe support by phone and they reinstalled Acrobat DC with a 32-bit version.

Works fine now.

Good luck.

Amal.
Community Manager
Community Manager
June 29, 2022

Hi there

 

We are sorry to hear that. The issue is reported to our engineering team and they are working on it for the fix.

 

We will share the update as soon as we get any news from them.

 

Regards

Amal

mikeb395961
Participating Frequently
July 5, 2022

Where can we get Acrobat Pro DC 32bit to install on Windows 11? Can't see it available anywhere to download. Thanks