Acrobat DC Title Bar disappears Windows 11

Community Beginner ,
Dec 12, 2021 Dec 12, 2021

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Having issues with Acrobat DC in Windows 11 - the title bar just disappears - either randomly when starting or when the mouse hovers from content to title bar. ALT-SPACE allows me to switch between window modes which is a tedius workaround - no such problems ith Photoshop/Illustrator.

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

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Hi Mikeb

 

Hope you are doing well and sorry for the trouble. As described, Acrobat DC Title Bar disappears in Windows 11

 

Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 21.07.20099 installed. Go to Help > Check for updates and reboot the computer once.

 

Also try to repair the installation from the help menu and see if that works.

 

You may also try to create a new test user profile with full admin rights and try using the application there and check.

 

Regards

Amal

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Apr 12, 2022 Apr 12, 2022

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Hi Amal,

 

I have similar issues for Acrobat Reader DC installed on windows 10 and 11.

I tried all the work arounds suggested above, but the problem persists. I have also uninstalled/rebooted/reinstalled Acrobat Reader DC, but the procedure did not change anything.

 

(version: 64bit / 2022.001.20117)

 

In some other threads, some say that this issue can be solved by fixing "hardcopy." I do not have that program installed so I don't think the problem is related to that in my case.

 

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Community Beginner ,
Jun 28, 2022 Jun 28, 2022

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Problem still exists with Version 2022.001.20142 64bit. I've lived in hope that updates will fix the defect but no luck so far 6 months down the track.

Haven't tried the 32bit variant (will do now) but really, just not cricket for such an established product.

 

Attached an image showing the defect- note on the right side that the toolbar is partially repainted and the title bar completely missing.

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Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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Hello,

I had the same issue with the title bar disappearing.  Contacted Adobe support by phone and they reinstalled Acrobat DC with a 32-bit version.

Works fine now.

Good luck.

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Adobe Employee ,
Jun 29, 2022 Jun 29, 2022

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Hi there

 

We are sorry to hear that. The issue is reported to our engineering team and they are working on it for the fix.

 

We will share the update as soon as we get any news from them.

 

Regards

Amal

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Community Beginner ,
Jul 05, 2022 Jul 05, 2022

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Where can we get Acrobat Pro DC 32bit to install on Windows 11? Can't see it available anywhere to download. Thanks

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Adobe Employee ,
Jul 06, 2022 Jul 06, 2022

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Hi Mikeb

 

Hope you are doing well

 

You have a different issue than what we have in discussion on this community thread.

 

I would request you to please start a new conversation so that it will be visible to all the appropriate users so that they can help and suggest you better.

 

Also, please go through the correct answer marked in the similar discussion here https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-pro-dc-32-bit/m-p/13039068#M368479 and see if that works.

 

Regards

Amal

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New Here ,
Jul 06, 2022 Jul 06, 2022

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LATEST
Thank you Amal!

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