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Lperl
Participating Frequently
October 20, 2011
Question

acrobat does not allow connection to

  • October 20, 2011
  • 1 reply
  • 30971 views

Need help with this error message please.  Using Win7, saved a Word 2010 table of contents with multiple links to pdf files across internal servers as a PDF.  Also created the word doc w/multiple pdf links as a PDF file using acrobat9 standard and have same problems.   when a user with Adobe Reader 8+ clicks on a pdf link in the PDF table of contents file, they get an error message Acrobat does not allow connection to:   and they cannot open the linked file.  However, I am able to open the files using the same links with both reader and acrobat.   

This worked previously until we upgraded to these versions of software... the error message shows a number of % signs and multiple ////.  However, i can open the fiile but others cannot.

anyone have any ideas or is this a fix that i need to download?  

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    1 reply

    AbhigyanModi
    Community Manager
    AbhigyanModiCommunity Manager
    Community Manager
    October 20, 2011

    Can you post a screenshot of the error message that others are getting?

    L
    LperlAuthor
    Participating Frequently
    October 20, 2011

    AbhigyanModi wrote:

    Can you post a screenshot of the error message that others are getting?

    AbhigyanModi
    Community Manager
    AbhigyanModiCommunity Manager
    Community Manager
    October 20, 2011

    The path stated is a relative path - it's relative to the location where the orignial PDF (the PDF with the links) is saved.  Is the user opening PDF on his local machine or is it located on the same server from where you are opening the PDF?

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