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Acrobat Does not open a window pops up and freezes

New Here ,
Jun 30, 2023 Jun 30, 2023

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  hey! just downloaded the program and when it opens, a white window opens up. sometimes it seems like its loading but nothing happens and acrobat freezes. gdsdsfsdfdsfdsfs.jpgexpand image

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Crash or freeze , Create PDFs , General troubleshooting , How to , Install update and subscribe to Acrobat , PDF , PDF forms

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Community Expert ,
Jul 01, 2023 Jul 01, 2023

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What is your OS version? What is your graphics card and screen driver version?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 01, 2023 Jul 01, 2023

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I'm having the same issue. Happens on lots of different files - doesn't seem to occur while doing a specific task.

I'm on OSX Ventura 13.4.1, Radeon Pro 560 and Intel HD Graphics 630.

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