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Acrobat Does not open a window pops up and freezes
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/t5/acrobat-discussions/acrobat-does-not-open-a-window-pops-up-and-freezes/td-p/13905422
Jun 30, 2023
Jun 30, 2023
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hey! just downloaded the program and when it opens, a white window opens up. sometimes it seems like its loading but nothing happens and acrobat freezes.
TOPICS
Crash or freeze
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Create PDFs
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General troubleshooting
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How to
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Install update and subscribe to Acrobat
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PDF
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PDF forms
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/t5/acrobat-discussions/acrobat-does-not-open-a-window-pops-up-and-freezes/m-p/13907247#M418172
Jul 01, 2023
Jul 01, 2023
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What is your OS version? What is your graphics card and screen driver version?
ABAMBO | Hard- and Software Engineer | Photographer
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/t5/acrobat-discussions/acrobat-does-not-open-a-window-pops-up-and-freezes/m-p/13907429#M418183
Jul 01, 2023
Jul 01, 2023
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I'm having the same issue. Happens on lots of different files - doesn't seem to occur while doing a specific task.
I'm on OSX Ventura 13.4.1, Radeon Pro 560 and Intel HD Graphics 630.
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