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Acrobat does not want to open anymore

New Here ,
Sep 25, 2023 Sep 25, 2023

Since a couple of weeks Acrobat does not want to open anymore. I get the message: 'App Adobe Acrobat cannot be opened' and right away a new pop up: Adobe Acrobat stopped unexpectedly'. I have no clue what to do. Any suggestions? ( I have a memebership Creative Cloud with Adobe)

Schermafbeelding 2023-09-25 om 15.58.47.pngSchermafbeelding 2023-09-25 om 15.58.36.png

TOPICS
Crash or freeze
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1 ACCEPTED SOLUTION
Community Expert ,
Sep 25, 2023 Sep 25, 2023

What's your OS version?

Try running this tool, and then reinstalling it: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

 

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New Here ,
Sep 25, 2023 Sep 25, 2023

Also tried to uninstall but then I get this pop up: 

Schermafbeelding 2023-09-25 om 17.18.46.png

'The selected application is not a valid Acrobat-application for this uninstall-program. Caary out the uninstall-program again."

Yeah, right, for what purpose, it keeps on doing the same.

Hope someone has a solution?

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

What's your OS version?

Try running this tool, and then reinstalling it: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

 

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New Here ,
Oct 03, 2023 Oct 03, 2023
LATEST

Thanks, that helped!

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