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6

Acrobat Doesn't Work Windows 11

Community Beginner ,
Dec 09, 2023 Dec 09, 2023

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I'm trying to create a PDF using Acrobat. I try to create a PDF, select the image I want to use then hit create. The PDF is created, but a couple of seconds later I get a pop-up window with nothing but a spinning blue circle (screenshot attached). The only way to interact with Acrobat is to end task in Task Manager.

 

I've tried a few things such as the usual re-install, end sessions, and a myriad of other things to help resolve this issue, but it persists still.

 

I've seen this as an issue Adobe is aware of, posts from October 2023 and there is still no fix. Is there anything else I can try to get this working?

 

The live chat seems to be out of hours. I have to use the automated thing that does exactly zero to help.

 

Screenshot 2023-12-10 073644.png

TOPICS
Cancel subscription , Crash or freeze , Create PDFs , General troubleshooting , PDF

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Adobe Employee ,
Dec 11, 2023 Dec 11, 2023

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LATEST

Hi @William28306203pwsh 

 

Hope you are doing well.

 

This is known issue and been reported to our engineering team for the fix.

 

We will share more details as soon as we get any update.

 

Thanks for your time and patience so far.

 

~Amal

 

 

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