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Participating Frequently
June 6, 2023
質問

Acrobat.exe Entry Point Not Found

Several of my users are receiving this error message:

Acrobat.exe - Entry Point Not Found

The procedure entry point sqlite3_sourceid could not be located in the dynamic link library C:\Program Files|McAfee\Agent\x86\ma_database.dll.

I've uninstalled McAfee, shut down, and reinstalled.  Still get error message

このトピックへの返信は締め切られました。

返信数 16

Informática CEETA Spain
Participating Frequently
January 12, 2024

Ya se ha resuelto el problema por medio de Trellix, se ha actualizado el agente Trellix a la versión 5.8.1.313, con este cambio Adobe Reader no lanza ningún mensaje.

Saludos.-

Participating Frequently
December 5, 2023

Trellix are on it and will be solved in Q1 2024!! Probably 9 months later.

link: Trellix Endpoint Known Issues

 

I hope it was of some help...

Participant
January 19, 2024

Please install FramePkg5-8-1-Win

Participant
December 5, 2023

Does any one got the solution to this Problem? its been more then 6 Monts now 😞

Informática CEETA Spain
Participating Frequently
November 16, 2023

Hay una nueva actualización 2023.006.20380 pero que resuelve el problema, ¿algún empleado de Adobe que se pronuncie? por favor.

Informática CEETA Spain
Participating Frequently
November 16, 2023

Que NO resuelve el problema, perdón.

Participant
November 8, 2023

Como puede ser que 5 meses con el mismo error y no lo corrigen ni trellix ni adobe. Me parece ridículo!!

Que tenemos que hacer, desinstalar trellix o adobe, cual dejo de usar?

Participating Frequently
November 7, 2023

It has been 5 months and we are still having this issue.  Any updates?

Participant
December 5, 2023

Does any one got ther solution to this Problem? its been more then 6 Monts now 😞

Participant
November 6, 2023

We are having the same issues. Seems to have happened more prevalent after the whole trellix network issues alot of people have been having... adding here for updates

Participant
October 18, 2023

Sme here, any solution? 3 months waiting...

Informática CEETA Spain
Participating Frequently
October 18, 2023

Today I got an update 2023.006.20360 but the error keeps appearing, these are the details of the update where nothing related to this issue appears, are you sure you are seeing this problem?

23.006.20360 Optional update, Oct 17, 2023 — Acrobat-Acrobat Reader Release Notes (adobe.com)

Participating Frequently
October 11, 2023

We are also seeing this for all of our Adobe users running with Trellix.  Any updates?