Acrobat frozen on Windows PC

[Andy238712261bhf]

It freezes within a few seconds of opening with a gray rectangle with a blue wheel spinning. The tab is frozen; it cannot be moved nor closed. It can only be force quitted trhough task manager.

[DeanUtian]

Here is a link from Adobe on troubleshooting crashes.
https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

The first thing to do is check you have the latest version of Acrobat.

[mariahweyne]

Try these settings:

[DeanUtian]

@Andy238712261bhf - did you manage to resolve the issue?