Inspiring

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Acrobat: I don't want any AI in my Adobe Apps. Can AI be turned off?

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I don't want any AI in my Adobe Apps. Can AI be turned off?
In addition, my Acrboat says to update it, but CreativeCloud says it is up-to-date. I click Restart and it crashes.

AnandSriCorrect answer

Legend

Hi @thomasb14279947 and @Raz Naz

Thanks for reaching out.

The Acrobat's generative AI features are currently in beta, and the AI Assistant and Generative summary are available for testing and feedback.

To turn off the feature, navigate to Acrobat's Preferences > Generative AI from Menu in Windows and Acrobat in Mac.
To turn off the generative AI features, deselect Enable generative AI features in Acrobat, then select OK. Restart the application.

If you are on a Mac machine, and the app is crashing, please try this Preferences settings and let us know if that works for you:

Navigate to the Preferences(Cmd+K)>General>Select "Show home screen when all documents are closed" Click OK, relaunch the app and check.

To learn more about the Generative AI feature, see this article. I hope this helps.

Thanks,

Anand Sri.

S

Sigrid34681999e9c0

Participant

I did all of the turn-off now I still get these mouse-over suggestions “generated by AI”. I am on MacOS Tahoe, what else do I need to turn off so that macos does not read my Acrobat PDF images and offer ‘helpful’ … suggestions no one asked for.

This turn-off game is so tiring, id rather opt-in than out.

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Anand Sri Bhattacharya

Community Manager

Hello @Sigrid34681999e9c0,

I hope you are doing well, and thanks for reaching out. We're sorry for the trouble you had.

Please check this community discussion on a similar issue, and try the suggestions: https://adobe.ly/4gflYuT

Let us know how it goes, and please reach out if you need further assistance.

Regards,

Anand Sri.

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S

stella_7411

Participant

From another post, remove all AI by reverting to the old interface:

On Macs, go to the View menu and select Disable New Acrobat. (I'm not on Mac, so I cannot test).
On Windows, to the hamburger menu in the upper left corner (where the old File menu used to be) and select Disable New Acrobat, it's about 2/3 down the menu

https://community.adobe.com/t5/acrobat-discussions/remove-ai-assistant-button/td-p/14436115

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JK_Newborn

Participant

Yeah. Im a photographer and the AI processing while using the remove tool in Camera RAW in Adobe Bridge severly slows down my workflow. What used to take seconds now takes minutes. Is there a way to disable it? Why would you mandate something that slows tge user down? Its just dumb!

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dykesnadine

Participant

I agree. Give me back my speed and personal skills and creativity.

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cheris96055495

Inspiring

I am just trying to select some text to copy paste. Why on earth is some ai thing doing annoying stuff on my document while I am trying to work? I need to select the text with so much trouble.

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kakmjb1110

Participant

It is absolutely infuriating! I'm so sick of this. I'd jump ship if I didn't use Lightroom and Photoshop for my job. And I pay good money for these stupid apps.

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J38662338na2s

Participant

If you, like me, don't see that menu option, and/or you want a more permanent solution that entirely removes the AI garbage, follow the steps listed here: https://www.reddit.com/r/sysadmin/comments/1avpv2x/adobe_acrobat_generative_ai_how_to_permanently/

Full disclosure: I am not the author of that post, but following the steps did remove all the AI garbage from my adobe

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Dai38322653uf2l

Participant

Hi- I have taken the steps to deactivate generative AI but I still have them pinned in my sidebar and cannot remove them, and still have intrusive pop-ups telling me to reactivate it even though I have opted out. I loathe generative AI and it really puts me off using what used to be a very smooth and professional set of applications. Generative AI is highly innapropriate to the kind of work I am doing and the way it is being pushed on us is intrustive to the point of feeling malicious.

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Steven37260640gq44

Participant

Same complaint here - I want to completely remove all aspects of AI from all of my Adobe products and would be willing to pay a premium for a simpler version that doesn't have all of the AI non-sense that is currently being forced on users.

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thomasb14279947Author

Inspiring

Well stated Steven37260660gq44

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A

Abelragen

Participant

I have followed the instructions, but I can't get rid of the AI in Acrobat. I tried truning it off in preferences, but, according to the checkbox, it wasn't enabled. Still, I tried enabling it, returning to a document, and disabling it. That didn't help. I really don't like having a button that keeps emiting pop-ups inviting me to use it cluttering the screen and distractingh me from my work.

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AnandSriCorrect answer

Legend

Hi @thomasb14279947 and @Raz Naz

Thanks for reaching out.

The Acrobat's generative AI features are currently in beta, and the AI Assistant and Generative summary are available for testing and feedback.

To turn off the feature, navigate to Acrobat's Preferences > Generative AI from Menu in Windows and Acrobat in Mac.
To turn off the generative AI features, deselect Enable generative AI features in Acrobat, then select OK. Restart the application.

If you are on a Mac machine, and the app is crashing, please try this Preferences settings and let us know if that works for you:

Navigate to the Preferences(Cmd+K)>General>Select "Show home screen when all documents are closed" Click OK, relaunch the app and check.

To learn more about the Generative AI feature, see this article. I hope this helps.

Thanks,

Anand Sri.

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R

Raz Naz

Inspiring

Hi Anand Sri,

Thank you for trying to help. The point was not to temporarily disable a beta feature. I had already disabled the AI beta features via the same togglebox in preferences you mentioned, before I even commented.

I do not want a feature installed and ready lurking in the background with only a simple toggle in settings that keeps it from activating and violating my privacy forever. I want to install features I want to use and not have features I do not want to use hogging my resources or threatening to switch itself on remotely at Adobe's whim with a pushed update.

Kind regards

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D

delete my account too

Participant

I agree with everyone who is saying that we do not want to opt out; it should be the default. Opt in should be the option. And my version does not have a Generative AI option to either opt out of or into. Adobe is getting as bad as Microsoft: they force their features on you and then give bad instructions on how to delete or disable them. Fortunately, I don't have to use Adobe any longer; most text programs both read and write it. Using Adobe is merely a convience. Things like this make the pain not worth the gain.

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R

Raz Naz

Inspiring

Same here. Any AI functionality should be an explicitly opt-in feature, which requires manual installation and not just a 'switch' that automatically turns itself back on per update.

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spikedsynapse

Participant

agreed, people at adobe who chose to be part of this should consider being better humans instead of corpo shills.

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