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Acrobat: I don't want any AI in my Adobe Apps. Can AI be turned off?

Explorer ,
Feb 15, 2024 Feb 15, 2024

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I don't want any AI in my Adobe Apps. Can AI be turned off?
In addition, my Acrboat says to update it, but CreativeCloud says it is up-to-date. I click Restart and it crashes.

ACrobat_update_No_UpdatesAvailable.png

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Modern Acrobat , PDF , Standards and accessibility

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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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Hi @thomasb14279947 and @Raz Naz 

 

Thanks for reaching out. 

 

The Acrobat's generative AI features are currently in beta, and the AI Assistant and Generative summary are available for testing and feedback.

 

To turn off the feature, navigate to Acrobat's Preferences > Generative AI from Menu in Windows and Acrobat in Mac. 
To turn off the generative AI features, deselect Enable generative AI features in Acrobat, then select OK. Restart the application.

 

AnandSri_1-1708688271718.png

 

If you are on a Mac machine, and the app is crashing, please try this Preferences settings and let us know if that works for you: 

Navigate to the Preferences(Cmd+K)>General>Select "Show home screen when all documents are closed" Click OK, relaunch the app and check.

 

To learn more about the Generative AI feature, see this article. I hope this helps.

 

Thanks,

Anand Sri.

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Explorer ,
Sep 13, 2024 Sep 13, 2024

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What about iPad?  I don't see any instructions for turning this off on my iPad Acrobat pro.  

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Explorer ,
Oct 08, 2024 Oct 08, 2024

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There are no known methods to remove the purple AI Assistant button on iPad as of October 2024. This design ad usabilty choice has been force-fed on users by Adobe. Please send your feedback to them to implore that they stop this behavior and get rid of it, as I have. 

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New Here ,
Nov 13, 2024 Nov 13, 2024

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LATEST

This does not work. Not interested in AI one bit

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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I have followed the instructions, but I can't get rid of the AI in Acrobat. I tried truning it off in preferences, but, according to the checkbox, it wasn't enabled. Still, I tried enabling it, returning to a document, and disabling it. That didn't help. I really don't like having a button that keeps emiting pop-ups inviting me to use it cluttering the screen and distractingh me from my work. 

 

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Community Beginner ,
May 08, 2024 May 08, 2024

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Same complaint here - I want to completely remove all aspects of AI from all of my Adobe products and would be willing to pay a premium for a simpler version that doesn't have all of the AI non-sense that is currently being forced on users.

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Explorer ,
May 08, 2024 May 08, 2024

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Well stated Steven37260660gq44

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Explorer ,
May 09, 2024 May 09, 2024

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Why would you want to pay more for getting less? Or rather, why would we need to pay more just to keep using the same AI-free product that we've always enjoyed? 

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Community Beginner ,
May 12, 2024 May 12, 2024

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Users currently have the option of switching between the old UI (that is free of all the AI garbage) and the new UI which is AI overload. Like all tech companies, Adobe will eventually remove this feature and the old UI will be a thing of the past. I will be willing to pay a premium for continued access to the old UI that doesn't have AI. The AI features are useless to me and I am tired of being prompted to use an AI feature I don't need with every keystroke. If Adobe doesn't provide an AI-FREE product, I will stop using them.

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Community Beginner ,
May 12, 2024 May 12, 2024

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One other note - the whole point of my post is, I want "less" and would gladly pay for, "less" because all of the AI non-sense is useless to me. I don't need AI, "insights" when reading a document, I don't need unusable AI generated photos that are missing facial features - I tried an AI generated photo of a bike - it was missing a side of the front fork and the rear wheel had no spokes - a 4th grader could have drawn a better picture of a bike. That is why I would gladly pay for, "less."

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New Here ,
Jun 28, 2024 Jun 28, 2024

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Hi- I have taken the steps to deactivate generative AI but I still have them pinned in my sidebar and cannot remove them, and still have intrusive pop-ups telling me to reactivate it even though I have opted out. I loathe generative AI and it really puts me off using what used to be a very smooth and professional set of applications. Generative AI is highly innapropriate to the kind of work I am doing and the way it is being pushed on us is intrustive to the point of feeling malicious.

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Community Beginner ,
Jul 17, 2024 Jul 17, 2024

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If you, like me, don't see that menu option, and/or you want a more permanent solution that entirely removes the AI garbage, follow the steps listed here: https://www.reddit.com/r/sysadmin/comments/1avpv2x/adobe_acrobat_generative_ai_how_to_permanently/

 

Full disclosure: I am not the author of that post, but following the steps did remove all the AI garbage from my adobe

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Explorer ,
Aug 13, 2024 Aug 13, 2024

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I am just trying to select some text to copy paste.  Why on earth is some ai thing doing  annoying stuff on my document while I am trying to work? I need to select the text with so much trouble.

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New Here ,
Aug 14, 2024 Aug 14, 2024

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It is absolutely infuriating! I'm so sick of this. I'd jump ship if I didn't use Lightroom and Photoshop for my job. And I pay good money for these stupid apps.

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Adobe Employee ,
Aug 21, 2024 Aug 21, 2024

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Hi cheris96055495,

 

Thank you for reaching out, and sorry about the trouble caused.

 

If you wish to disable the AI assistant, please refer to the information in the following help document: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html

You may share your suggestions on this with the product team via the following page: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac

 

Thanks,

Meenakshi

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