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Acrobat Licensing Application - MacOS - Acrobat 2020

New Here ,
Nov 08, 2021 Nov 08, 2021

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Dear Community,

I'm completely frustrated. I tried almost everything in order to be able to log in in Acrobat Pro 2020 again. Nothing works. I still see only the blank windows.

 

What to do?

 

Best regards

Peter

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2021 Nov 09, 2021

Hi Peter,

 

Hope you are doing well.
As per the issue description that you can't log in to Acrobat Pro 2020. Here is a discussion link on a similar issue:

https://community.adobe.com/t5/acrobat-discussions/acrobat-licensing-application-window-is-blank/td-p/11385326


Let us know if that helps.

Thanks,
Harsh

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Adobe Employee ,
Nov 09, 2021 Nov 09, 2021

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Hi Peter,

 

Hope you are doing well.
As per the issue description that you can't log in to Acrobat Pro 2020. Here is a discussion link on a similar issue:

https://community.adobe.com/t5/acrobat-discussions/acrobat-licensing-application-window-is-blank/td-...


Let us know if that helps.

Thanks,
Harsh

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New Here ,
Nov 09, 2021 Nov 09, 2021

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Please check the screenshot attached. @Harsh Vardhan Pareek . 

 

C0F6C62D-AFA5-493D-B32F-D5049394E945.jpeg

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Community Expert ,
Nov 09, 2021 Nov 09, 2021

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Attention: Adobe doesn't use outlook email addresses!

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New Here ,
Nov 09, 2021 Nov 09, 2021

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I know that. That's why I've posted it as warning for everyone and for @Harsh Vardhan Pareek to block this user.

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New Here ,
Nov 09, 2021 Nov 09, 2021

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Hi @Harsh Vardhan Pareek , nothing works. Probably only reinstalling the MacOS would help. I won't do that.

 

I actually expect working software for the money I paid. Thank you.

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