Acrobat - Organize > Extract pages

I have two Adobe accounts.  I use Adobe Acrobat on both accounts.  With one of my Adobe accounts, I have very clear, easy access to the Organize > Extract pages function on the stanadlone Acrobat app.  I do not have that same access on the other account.  Postings here have said to make sure that you are using Acrobat instead of Reader and that this function is only allowed on the web access program.  This is a very critical function for what I do and I have been using it for years in the standalone program.  However, after recently adding my second account (from a different company), the Organize > Extract pages function is not available in the standalone app.  Any takers?