Acrobat - Organize > Extract pages

New Here ,
Jul 15, 2022 Jul 15, 2022

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I have two Adobe accounts.  I use Adobe Acrobat on both accounts.  With one of my Adobe accounts, I have very clear, easy access to the Organize > Extract pages function on the stanadlone Acrobat app.  I do not have that same access on the other account.  Postings here have said to make sure that you are using Acrobat instead of Reader and that this function is only allowed on the web access program.  This is a very critical function for what I do and I have been using it for years in the standalone program.  However, after recently adding my second account (from a different company), the Organize > Extract pages function is not available in the standalone app.  Any takers?

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Adobe Employee ,
Jul 15, 2022 Jul 15, 2022

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Hi Randy!

 

Thank you for reaching out.

 

If you have an Acrobat subscription under the second account, the option to extract pages should be available.

We have checked the email address you used to sign in here on the community. Are you using the same email address under your second account or a different one?

Would you mind sharing the screenshot of the options you get in the application under the "Organize pages" tool? Please share the whole window in the screenshot.

Share the application and OS version on the machine.

 

Thanks,

Meenakshi

 

 

 

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New Here ,
Jul 15, 2022 Jul 15, 2022

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See photos.  the account that I cannot access the Organize tool with is the one that you checked.  Different email address for the one that works.  

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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The second screenshot shows Acrobat Reader DC.

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New Here ,
Jul 25, 2022 Jul 25, 2022

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I did not notice that.  I opened it from the Creative Cloud and I clicked on Acrobat.  Am I restricted to using the Web version or can I use a standalone version?

 

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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Install Adobe Acrobat DC and use it.

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New Here ,
Jul 25, 2022 Jul 25, 2022

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When I search for Acrobat Pro from my Cloud Desktop App, I open this file but reader opens.  I have to be doing something wrong.  Where is Acrobat Pro? 

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New Here ,
Jul 25, 2022 Jul 25, 2022

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Any luck?

 

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