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Participant
March 31, 2025
Question

Acrobat PDF Maker - not converting Excell files to pdf

  • March 31, 2025
  • 1 reply
  • 634 views

Hi, 
I am having some issues with several users at my work place not able to convert Excell files that are saved as xlsx using Acrobat PDF Maker tool within Adobe Acrobat STD. This suddenly started happening. 
What happens is when the PDF Maker tool is used if the Excell files has multiple tabs or no tabs the Excell will not convert to PDF and the original excel file if it had tabs they will become hidden for some reason. 
It works fine when the file is converted to the old excel format xls then the PDF Maker creates the PDF and dose not hide the tabs. 
Are you able to please assist? 

Thanks, 
Zoran 



1 reply

Adobe Employee
April 1, 2025

Hi @zoran_4610 

 

Apologies for the inconvinience caused. Can you please share the Acrobat and MS Excel version along with OS details to check the issue at our end.

 

Regards,

Akanksha

Adobe Acrobat Team

Participant
April 1, 2025

Hi Akanksha, 
Sure can. 
Adobe version 


Windows version 

 

Excell version

if you need any additinal information please let me know. 

Many thanks, 

Zoran 

 



 



Legend
April 7, 2025


@zoran_4610

 

Hi Zoran, 

 
@zoran_4610

 

Sorry for the troubled experience, and delayed response.

Could you screen-record this workflow and show us exactly what is happening? You may upload the video file to any cloud drive and share the link with us for the video.

Currently, this issue is not reproducible at our end. And should there be any need for us to test this issue on your machine, please let us know if that is possible for us to have a meeting? 

 

Thank you for your patience and support.

 

 

~Tariq