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2 replies

D
defaultv3qk5xquat3k
Participant
August 27, 2021

Hi, does anyone know how to speak to anyone or get any help at Adobe?

I have no confidence with Adobe. I will definitely consider a company that has service. Adobe has none that i can find. i was using their 'chat' service. this hung up on me, then i started e new chat, had to repeat my story. then i was referred to another 'person' who never responded. And i was wanting to buy a product! i will be amazed if Adobe survives. 

try67
Community Expert
try67Community Expert
Community Expert
August 27, 2021

General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
May 31, 2021

No.

    A
    Anup AlmeidaAuthor
    Participant
    May 31, 2021

    Why is it mentioned here that we can Edit PDF's?

     

    https://acrobat.adobe.com/us/en/sign/pricing/plans.html?mv=search&s_kwcid=AL!3085!10!79027531153660!79027782774514&ef_id=35a0febc66581bf583559e186226c09c:G:s

     

    Under "Detailed PDF features" - "Edit PDFs, add or replace text and images in PDF files"

    A
    Anup AlmeidaAuthor
    Participant
    May 31, 2021

    It is possible with Acrobat Pro DC. Look at the checkmarks in the second and third column.


    Agree to that, I have attached a SS for reference.

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