Acrobat PDFMaker Office Com Add-ins tab issue / Word, Excel Tab absent

[joyful_knowledge777]

I am working to assist a user whose Adobe tab in Word and Excel disappeared after an update. 

Office Version: Microsoft 365 apps for enterprise, 16.0.17328.20550

Adobe Current version: 24.002.21005

With this version, the tab does not appear in Word or Excel

Comparison version: 17.008.30051

Tab is present

Desired tab: 

Attempted troubleshooting:
1) Repair Adobe

2) Reinstall Adobe
3) Checked compatibility
     Per this chart, word and Excel should be compatible:
     https://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
4) File > Options > Add-ins > Go
     Re-enabled / disabled add-in. Makes no difference. The functions for the Adobe tab don't even list under 

     Word > File > Options > Customize Ribbon > Dropdown = All Commands
5) Checked registry options per article:
     https://helpx.adobe.com/acrobat/kb/pdfmaker-unavailable-office-2007-office.html?x-product=Helpx%2F1....
    Everything appeared correct. Also tried registration steps. 
6) Start Word as Admin
7) Re-mapping to DLL file within Adobe add in directory. 

Everything looks like it should be there, but the tab is absent. 

[S. S]

Hi @joyful_knowledge777,

Hope you are doing well. Sorry for the trouble, and the delayed response.

The team was aware of the issue, and the team fixed this with the upcoming releases. 

Please update the application to the latest version (2024.005.20xxx) and let us know if it helps.

To do so, go to Menu-> Help-> Check for updates.

-Souvik