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Participant
February 11, 2022
Question

Acrobat PDFMaker unable to produce the Adobe PDF

  • February 11, 2022
  • 1 reply
  • 290 views

I'm aware there are other discussions on this but the most recent I've seen was in 2018 and the solutions did not work for me. The issue is occuring on the right-click menu on .docx files attempting to convert to PDF, using the Acrobat ribbon within Word (Office 365), and converting within Acrobat DC Standard when attempting to combine files. 

 

I have attempted repairs of the installations, uninstalling/rebooting/reinstalling, and unchecking the "Enable accessibility and reflow with tagged adobe pdf" in the application settings.

 

Window 10 Pro, Office Suite, and Acrobat are up-to-date with all updates.

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1 reply

Participant
February 28, 2022
  1. Run the Adobe Cleaner tool found here: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html
  2. Reboot the PC after the cleaner uninstalls Acrobat
  3. Reinstall from Creative Cloud
  4. Enable PDFMaker add-ins when prompted
  5. Test Converting to PDF from Right-click menu of .docx file.