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A
argudi
Participant
April 23, 2020
Question

Acrobat Pro 2017 Installation

  • April 23, 2020
  • 1 reply
  • 634 views

I just bought for my Mac CATALINA the captioned program, it is in the form of a CD with relevant code. Once opened the installer (.pkg) and after prompting the installation IT STOPS ON THE SUBSEQUENT SECTION "READ ME" and doesn't proceed any further: 

What is wrong?

Isn't suitable for Catalina?

Should I return it back?

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 23, 2020

Hi Argudi

 

We are sorry for the trouble. As described you are not able to install the application using the disk as the installer stops at the subsequent section.

 

Please try to install the application using the link (https://helpx.adobe.com/in/download-install/kb/acrobat-2017-downloads.html) once installed please use the serial number that you got with the disk for activation. 

 

Adobe Acrobat Pro 2017 is compatible with Mac os Catalina. For more information please refer to the help article (https://helpx.adobe.com/acrobat/kb/mac-64bit-compatibility.html)

 

Let us know how it goes

 

Regards

Amal

A
argudiAuthor
Participant
April 24, 2020

HI AMAL,

thank you for the advice.
I downloaded Acrobat Pro 2017 (I couldn’t find Acrobat Pro 2017 Student and teacher edition which is the DVD arrived yesterday to me from a dealer in Germany - I am in Italy), everything went smoothly but when I inserted the serial no. it said that it was wrong.  
Of course I typed what I found in the box i.e.  
[S/N removed by moderator]
 
What should I do?
I’m lost
Pls help me
 
argudi
T
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April 24, 2020

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