Acrobat Pro 2017 - Protected Mode / Enable All Features / Closing PDF

We are running into an issue with Acrobat Pro 2017 (17.011.30143) and wondering if anyone else have seen this. Whenever one of our users receives an email (Outlook) from an external email address with an attached PDF file, our policy is to open the document in Protected Mode.  The user must “Enable All Features” before working with the PDF. Within 10 seconds of closing the PDF, our users receives the following error message .  We are running Windows 10 - 1809

Has anyone ran into this?

Adobe Acrobat Reader 2017 has stopped working

A problem caused the program to stop working correctly. Please close the program.

Close the program

Below is the Event Viewer log info…

Log Name:      Application

Source: Application Error

Date: 6/21/2019 7:08:10 AM

Event ID:      1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: xxxxxx.yyyyyy.zzzzz.com

Description:

Faulting application name: AcroRd32.exe, version: 17.11.30143.4665, time stamp: 0x5cfea96e

Faulting module name: windows.storage.dll, version: 10.0.17763.557, time stamp: 0x03f61bfc

Exception code: 0xc0000005

Fault offset: 0x002338c4

Faulting process id: 0x1a04

Faulting application start time: 0x01d5283ab8d8b65d

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\AcroRd32.exe

Faulting module path: C:\WINDOWS\System32\windows.storage.dll

Report Id: a8c9cc46-b6a9-4fe5-a5ee-9a865a77e957

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-06-21T14:08:10.686667600Z" />

<EventRecordID>2463</EventRecordID>

<Channel>Application</Channel>

<Computer>xxxxxx.yyyyy.zzzzzz.com</Computer>

    <Security />

  </System>

  <EventData>

<Data>AcroRd32.exe</Data>

<Data>17.11.30143.4665</Data>

<Data>5cfea96e</Data>

<Data>windows.storage.dll</Data>

<Data>10.0.17763.557</Data>

<Data>03f61bfc</Data>

<Data>c0000005</Data>

<Data>002338c4</Data>

<Data>1a04</Data>

<Data>01d5283ab8d8b65d</Data>

<Data>C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\AcroRd32.exe</Data>

<Data>C:\WINDOWS\System32\windows.storage.dll</Data>

<Data>a8c9cc46-b6a9-4fe5-a5ee-9a865a77e957</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>