Acrobat Pro 2017 won't open documents

Question

Adobe Acrobat pro 2017 for mac.Architecture: x86_64Build: 17.11.30096.290042AGM: 4.30.78CoolType: 5.14.5JP2K: 1.2.2.41223The program opens and runs but:will not open documentsWill not create documents.The same documents are readable perfectly by several other PDF readers.I have re-started the mac and I have completely uninstalled and re-installed the software but the same problem happens.Adobe support page doesn't even include this product, and of course their telephone support is non-existant so I'm hoping someone else has had this problem and found a fix.

Adorobat · Answer

Hi Johnb,As per the issue description mentioned above, you are unable to open documents using Acrobat, is that correct?Could you try the troubleshooting steps given in the following forum thread under correct answer and check if that helps: Unable to View PDF's Other Than Full Screen Mac Also, try the troubleshooting steps given in the following help document: Can't open PDF Let us know if you need any help.Shivam

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