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P
PJ29346409cad1
Participant
April 13, 2023
Question

Acrobat Pro (64 bit): sign, add text, etc. not working

  • April 13, 2023
  • 2 replies
  • 1308 views

I installed and activated Adobe Pro (64bit)  on a different Windows machine and I am unable to do most of the things I can do on my other Windows machine, e.g. sign, add text, etc. The buttons are there but nothing happens (the docs I am working with are NOT restricted from editing, etc.). 

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
April 17, 2023

Not really... some problems are unique. Or some problems we have no idea.

P
PJ29346409cad1Author
Participant
April 21, 2023

Still no answer, neither from Adobe (I emailed support with same question and all I got back was the question "Do you have Acrobat DC Pro Subscription? or Perpetual License?" to which I replied "subscription" and heard nothing back since!) nor from the community...

 

I remain with a malfunctioning/inadequate subscription for my current PC whereas the software worked perfectly in my previous PC...

T
Test Screen Name
Legend
April 21, 2023

This is a very surprising reply. What email address did you send to please? Please check and give the exact email to which you sent (not the email from the reply, which may be different).

P
PJ29346409cad1Author
Participant
April 17, 2023

surprising that 118 people read but nobody has any suggestions...

 

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