Acrobat Pro 9 will not accept serial number

The 'Acrobat 9 Professional will not accept serial number'  or 'invalid serial number' for me was simple.

I am a volume licensing customer of Creative Suite products.

Adobe separated the Acrobat 9 product from Creative Suite and forced a separate installation.

The media that Adobe shipped me was incorrect.

The CS5 installation media (without Acrobat 9) was correct and did install after hours of troubleshooting installation errors on a fresh copy of Windows 7 64 bit.  Adobe has had serious installation issues with CS1, CS2, CS3, CS4 and now CS5.  I should not be surprised.

Once again, the Adobe Acrobat 9 Professional media that was shipped with my volume licensing order was incorrect.

Adobe's Volume Licensing Support group is quite aware of the problem and yet nobody owns up to this in their forums or support pages etc.

Look, we only pay $25-40k a year to maintain this contract.  It's not like we are a customer Adobe cares about.

I have repeatedly tried to gain an audience with Adobe's management to discuss their continued failings.  They simply do not care about their customers because there is no competition.  They bought Macromedia and nothing short of regulation or class action lawsuits will get them to change their behavior.

Do not use the setup.exe for the install you will not be able to  enter the serial number but if I run the install from the Acropro.msi in the Acrobat9 folder on the install DVD I then can enter the serial number and everything installs correctly.

According to a message I read in another forum (about Master Collection) there is one serial# for everything else... and a separate serial# that is just for Acrobat... yes, even though Acrobat is part of the suite

This may be only for Master Collection... but I'd check to see if you do have two serial numbers