Acrobat Pro and Windows 11: Internal error notification

[Clint Is Professional]

Hi, today my pdf docs stopped opening and I keep getting the internal error pop-up. See attached image. The preview plane in windows explorer still displays the pdf just fine, but Acrobat is showing without any icons, menus, and doesn't display the document. I've uninstalled/reinstalled twice and restarted my computer. Can't think of anything I've changed or updated recently. Any help would be appreciated.

[Clint Is Professional · Accepted solution]

Ok, so I just went ahead with a more aggressive option and acrobat is loading docs again. I only have acrobat on my computer for work so I felt safe doing what I did. I uninstalled acrobat and creative cloud, I deleted the adobe folders in programs and programs x64, I went to the users/me/appdata and deleted the adobe folders in local, locallow and roaming. I restared, downloaded and installed acrobat, restarted again and it's working. I don't suggest anyone else do this, but I was getting fed up and have to be able to edit pdfs for work. Anyways, it's working. Bye.

[AkanchhaS]

Hi there,

Thank you for taking out time and updating the discussion with your findings. 

Have a couple of similar discussions with correct answers on it. You can try the troubleshooting steps suggested here https://community.adobe.com/t5/acrobat-discussions/quot-an-internal-error-occured-quot-when-clicking... 

Thanks,

Akanchha