Acrobat Pro Crashes when trying to edit form field properties

[MBK CDN]

After the recent update, I can no longer edit my form field properties. I click on it , Abobe thinks a bit and then crashes. No error reports come up. It is EXTREMELY frustrating to say the least. I have tried all the methods you have put in forums: security etc but nada nothing works.  Is this a glitch in the new roll out?  Because it worked fine before:  seriously thinking a not paying subscription price anymore and finding another product.

[Amal.]

Hi there,

Hope you’re doing well. Sorry for the trouble you’re facing. This issue is already known to our team, but we need a bit more information to investigate it properly.

Could you please collect and share the Acrobat diagnostic logs? You can follow the steps here: https://adobe.ly/43DgIMi 

This will help us understand the problem and work towards a fix.

~Amal

[MBK CDN]

Hi Amal:

I have just done that

[AnandSri]

Hello @MBK CDN

I hope you are doing well, and thank you for your time and cooperation on this.

Could you please install the latest build of Acrobat: 25.001.20937 Planned update, Nov 20, 2025. Check for any pending updates by navigating to Menu (Windows)/Acrobat (Mac) > Help > Check for Updates. Install the updates, restart the app and the machine, and try the workflow again.

Let us know how it goes.

Regards,

Anand Sri.

[MBK CDN]

Yes did that (that's what started causing the problems; uninstalled the entire Acrobat, restatrted computer reiinstalled and have the latest version:  I can edit a form field nowbut no my created stamps no longer show up in the my user appdata stamps folder in the roaming section,  now I pay for your product and am getting irritated. I will start a new thread for that