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Stephen Z.
Participant
April 23, 2021
Answered

Acrobat Pro DC 64-bit installer for Windows 10?

  • April 23, 2021
  • 2 replies
  • 12138 views

I'm running Acrobat Pro DC 2021.001 Continuous Installer.

 

I've tried using the 64-bit Installer Dov Isaacs pointed to at: https://helpx.adobe.com/acrobat/kb/download-64-bit-installer.html but it won't install, as it says I have a newer version installed.

 

Does the 32-bit version need to be uninstalled before the 64-bit installer can be run? 

 

Is there a newer version of the installer? 

 

Thx

This topic has been closed for replies.
Correct answer Test Screen Name

Don't forget you will need all new plugins if you use Acrobat plugins. 

2 replies

Test Screen NameCorrect answer
Legend
April 23, 2021

Don't forget you will need all new plugins if you use Acrobat plugins. 

Stephen Z.
Participant
April 23, 2021

Right. Fortunately PitStop has already released a 64-bit version.

ls_rbls
Community Expert
Community Expert
April 23, 2021

Yes you must uninstall or you will continue to encounter errors.

 

If I am not wrong, the issue appears when the installation package is deployed. It runs a routine to discover if other installation packages are present. 

 

If it detects prior installation packages present it will throw those messages.

Stephen Z.
Participant
April 23, 2021

Thanks

ls_rbls
Community Expert
Community Expert
April 23, 2021

You're welcome.