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Brad6C14
Participant
September 27, 2021
Answered

Acrobat Pro DC & Acrobat Reader DC on Windows Terminal Server

  • September 27, 2021
  • 3 replies
  • 43713 views

Is it possible to install Acrobat Pro DC & Acrobat Reader DC on Windows Terminal Server?

Our IT Support company installed Pro DC for some users then locked it down just for them, but now Reader DC is no longer available to anyone.

In short we want some users on Pro DC and some on Reader DC - all running on WTS.

Has anyone sucsessfuly configured this set up?


Thanks

 

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Correct answer Test Screen Name

Hi,

I tried your method.

I installed the version Adobe Reader DC 64 bit via your Entreprise link.

After I downloaded the version Adobe Pro DC 64 bit via the console management Adobe (template Adobe).

When I install it, the system asks me to uninstall Adobe Reader DC.

Did you have the same problem ?

Which version did you install ?

Thank you for your help.

P.S : it's not a Windows Server 2016 from scracth but current (production).

 


There is no separate 64-bit Reader and Acrobat. They install to the same place under the same name. It is no longer possible to run Reader and Acrobat on the same machine.

3 replies

B
Bernie25631722yrlc
Participant
August 12, 2022

I have been struggling to get them both installed at the same time. It would always tell me that a better version was already installed. I was able to get around it by running the installers at the same time. 

A
Abramsgunner22
Participating Frequently
October 12, 2021

I have not had time to reproduce this yet... but I seem to have success getting my terminal server to work correctly with Reader DC and Pro DC..

 

The main change I made was using the Adobe Reader DC  installer from:   https://get.adobe.com/reader/enterprise/

 

(I mostly work with workstations, so I usually just google  acrobat reader download and go through the link at: https://get.adobe.com/reader/?promoid=TTGWL47M)

 

I now have both Reader DC and Pro DC listed on my menus and can pick which one I want as default for individual terminal services users.

 

I'm about to reset my server to a previous checkpoint before Adobe installations,  and make sure my results weren't a fluke.

    A
    Abramsgunner22
    Participating Frequently
    October 12, 2021

    Success..   I started from scratch and reproduced my results:

     

    MS Server 2016 with RDS installed

     

    -Acrobat Reader DC v21.007.20095   (downloaded from https://get.adobe.com/reader/enterprise/  )

    -Actobat Pro DC v21.007.20099   (Downloaded from Teams admin console, using Acrobat template)

    -Creative Cloud v5.5.0.617       (bundled with Acrobat Pro installer from Teams console)

     

    Everything now works as expected.  Both versions show up on start menu, and both versions show up under default app options.  Logging into remote sessions with different users allows me to choose which user gets which default app.   Login into DC Pro with my Adobe ID works as expected.

     

    So the main difference between success and failure was to use the enterprise installer vs. the general installer

    I
    IT Management5FFB
    Participating Frequently
    January 30, 2022

    https://get.adobe.com/reader/enterprise/        should let you download the Acrobat Reader DC for your OS

     

    I downloaded the Acrobat Pro DC from my Adobe Teams account on the Admin Console.  


    Hi,

    I tried your method.

    I installed the version Adobe Reader DC 64 bit via your Entreprise link.

    After I downloaded the version Adobe Pro DC 64 bit via the console management Adobe (template Adobe).

    When I install it, the system asks me to uninstall Adobe Reader DC.

    Did you have the same problem ?

    Which version did you install ?

    Thank you for your help.

    P.S : it's not a Windows Server 2016 from scracth but current (production).

     

    A
    Abramsgunner21
    Participant
    October 11, 2021

    I have the same question...  in my test environment, installing Pro DC seems to replace Reader DC.   I can start Reader DC with plug-in errors (renaming the plug-ins folder lets Reader open)...  but if you go to Default Apps, it is not listed as an option  (Pro DC is the default).

     

    I have a customer that has 6 or 7 users on a Terminal Server, but only wants to license 3 of them for Acrobat Pro.  I was told that I could install both Pro and the free Reader on the same machine.   There does not seem to be a way to allow non-licensed users to open pdfs with the free Reader after Acrobat Pro DC is installed.

     

    Acobat Pro DC works fine with Named User Login on the Terminal Server, but those without logins can't open pdfs.

    D
    default6cgfpr96qlsv
    Participant
    October 12, 2021

    Im having a similar issue. I need to install Reader and Pro on the same machine(I have 4 machines at home), so I can use one at a time to edit PDF's and use just the Free Reader on the other 3. After installing Pro all my Free Reader got "upgraded" forcing me to sign in on every computer as I use it.

    So basically I let my kids and my wife without free acrobat reader on their PCs because I can be signed in on one or two at the same time.

    I used to be able to have Free Reader on all PCs, at the same time with Pro, the Pro didnt work unless I was signed in, but the Free Readers were still functional.

    Whats going on here Adobe???

     

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